Visitors and Volunteer Leaflet


The Alternative Provision Service (Launchpad & PACE) are committed to safeguarding children and promoting  children’s welfare whilst in our care. We expect all staff, governors, volunteers and visitors to share this commitment and maintain a vigilant and safe   environment. It is our willingness to work in a safe manner and challenge inappropriate behaviour that underpins this commitment.


By signing in and out of the visitors’ book you are agreeing to follow the advice within this leaflet. All visitors must wear the visitor’s badge provided by reception. An adult without a badge will be accompanied to the school’s  reception to confirm they have signed in.

Visitors must be accompanied at all times by a member of the school staff.


Unsupervised visitors:

If your visit involves unsupervised contact with children you will be asked to show the photographic ID badge provided by your employer and written confirmation that appropriate DBS checks have been made. Depending on your role and the organisation you are from you may be required to show your Enhanced DBS Certificate. We will note down the DBS number and date issued but will not make a copy of it. 

You will  also need to read the school’s Code of Conduct and     Part 1 of the DFE’s  Guidance, ‘Keeping Children Safe in Education’. The school’s  Safeguarding and Child Protection Policy is available on the school’s website.

If you have ANY concerns about a child’s welfare or well-being or have a concern about the behaviour of any adult within the school towards a child:

  • Discuss your concerns without delay with the Designated Safeguarding Lead / Teacher in Charge .
  • Remember it is important to share your concerns even if you are unsure.
  • Anyone can make a referral to St Helens Children’s Services (Contact Cares: Telephone: 01744 676767)
  • The Local Authority Designated Officer (L.A.D.O.) - for managing allegations against staff - can be contacted on 01744 671809 or   LADO referral forms can be found on:
  • St Helens LADO email:
  • The school office can provide you with a copy of the school’s Safeguarding Policy (Appendix 3) for  Managing Allegations Against Staff.


If a child makes a disclosure to you:

  • Avoid being shocked or embarrassed.
  • Listen to the child without interrupting them.
  • Do not promise to keep a secret.
  • Do not ask the child any leading questions.
  • Reassure them that ‘it is not their fault and they have done the right thing to tell you’.
  • Immediately following the disclosure report your concerns to the Designated Safeguarding Lead and write down what the child said using the child’s own words and phrases. Sign and date this document and hand it to the Designated Safeguarding Lead.
  • Consider how best to manage your own feelings
  • Following reporting your concerns remember that the disclosure and the child’s identity should remain confidential.

The school has a full code of conduct to encourage safer working    practices for all adults working with young people, including advice   regarding ‘e-safety’.


  • Provide a positive role model to young people
  • Dress appropriately ensuring your clothing is not likely to be viewed as offensive or revealing
  • Treat all members of the school’s community with respect and           tolerance
  • Work with children so that you are visible by a member of the school staff
  • Respect a child’s privacy and dignity
  • Always be able to justify any physical contact you have with a child
  • Always report any situations that arise that you may feel may give rise to a complaint or misunderstanding in respect of your own actions


  • Photograph a child without the school’s permission
  • Use your personal mobile phone in areas used by young people
  • If you are wearing a smartwatch or fitness tracker then you must adhere to the following: All functionality which allow notifications or calls, texts and applications other than that associated with tracking personal fitness or health must be turned off before you enter the main school building.
  • Ignore inappropriate behaviours towards children either by other children or adults


  • Share personal details with a child
  • Meet or contact the child out of school including by text, email, Facebook or other social media or give a child a lift home
  • Discuss the school, children or adults working within the school on social media
  • Make inappropriate comments to a child including racist, homophobic, sexist or sexualised comments
  • Give gifts to a young person (unless part of the school’s agreed rewards policy or with the agreement of your line manager) or show them preferential treatment.


Key Safeguarding Staff in this building are displayed on posters throughout the building


Safeguarding Leads for the Service are:

  • Executive Headteacher: Anne Kyle Tel: 01744 678745
  • Head of School: Rachel Guyer Tel: 07714 476 110
  • Designated Safeguarding Lead: Kath Crook Tel: 07748 112 722


Other Safeguarding Guidance:

In the case of a fire follow the following procedures:

  • If you discover a fire, press the nearest fire alarm button and tell a member of staff. Do not re-enter the building until advised to do so. Visitors assembly point is displayed in the reception area.

If a child or member of staff needs emergency treatment or first aid:

  • Contact reception.


contact icon

PACE & Launchpad Key Stage 3 Contact Details

contact icon

Launchpad Alternative Education Contact Details.

contact icon

Contact Form

©St.Helens Council 2024. All Rights Reserved.