What do the parents say about Launchpad?

Parental feedback regarding our online offer

During the national lockdown in 2020 – 2021 we asked parents and carers about their learning experience during the latest lockdown.

Here are some of the parental responses we received.


Do you feel supported by the staff at the Launchpad during this period of lockdown?

Yes, the staff are in touch on a regular basis, giving advice and are very helpful.     

Yes, Just wish I could do more at this end.

I feel that if there is a problem or a question I can do this through Epraise and I always get a response. I also feel that my son was at school I didn’t need him to be checked in on.

I have had regular visits and messages from Launchpad and feel very much supported

The staff are very understanding and willing to engage with my child

The staff are all amazing

I am very happy with my child’s transition in to Launchpad.


What do you feel we have done well?

Supporting the children. Regular personal contact.

Kept in touch and done well to teach the online learning

The support offered

You have done everything well regarding home learning

Staying open! Staying positive and testing the kids in challenging times.

You’re a credit to the kids.

Communication-  I have received regular updates from teachers and support workers and when there was an issue with my child's laptop it was resolved quickly

Contact home and looking after my child during lockdown

Engaging my child in her schooling


The provision for remote learning. Access to laptop etc

Provided appropriate resources. For example set work and laptop


What do you think we could do better to further improve the remote learning experience for your child?

Nothing really. You have covered all areas really well


I don’t think you can do more for my child

To continue to encourage and engage my child especially with her key worker




contact icon

PACE & Launchpad Key Stage 3 Contact Details

contact icon

Launchpad Alternative Education Contact Details.

contact icon

Contact Form

©St.Helens Council 2024. All Rights Reserved.